FAQS

About the Wowel

What's a Wowel?

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Waterproof + Towel = Wowel

What are Wowels made out of?

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Wowels are made out of a plush terry cotton fabric with a waterproof eco-friendly 1 mil PUL backing keeping the towel dry, sand-free, and most importantly you dry!

What is eco-friendly 1 mil PUL?

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This PUL (polyurethane laminate) is from from metals, phthalates and latex. This system is considered the "green" way of lamination and is terrific for bibs and raincoats!

Where are Wowels made?

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Our Wowels are proudly made in Fall River, Massachusetts. For more info on the Accurate Services textile mill click here.

How can I wash my Wowel?

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Wowels are machine washable and can be put in the dryer! Does it get any easier than that?

Are Wowels customizable?

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At this time single Wowels are not. However, for larger orders please contact Virge at wowelusa@gmail.com for inquiries.

How can I use my Wowel?

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There are so many ways that we can think of and so many more than that! Check out all of your fun usages.

What if my dog eats my Wowel?

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Step 1: Call a Vet. Step 2: Call us, you’ll need a new one.

Shipping & Returns

Do you take returns?

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In the event you would like to exchange or return a product, Wowel will gladly provide an exchange or merchandise credit for up to 30 days from receipt of your order for any unwashed, unused items.

With respect to any defective product, we will, in our sole discretion, either replace the product or refund the purchase price of the product.

Simply return your Wowel, with your name, address, and telephone number, to:
Wowel USA, P.O. Box 462, East Greenwich, RI  02818 

How much does shipping cost?

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Shipping costs $5 for one Wowel, $10 for two Wowels, and $15 for three Wowels.

How long does shipping take?

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Shipping is total dependent on how far you are from us, we follow standard ground shipping rates. 

Are the notes that come with my Wowel actually handwritten?

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Yes! Before sending you your Wowel we will write you a small note of thanks for purchasing our product!

Contact Us

How can I contact you?

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If you have any questions about the Wowel or your order please feel free to send us an email at wowelusa@gmail.com and we will get back to you as soon as possible.

Can I send you a review by message in a bottle?

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You can try to float one to use in the Cape, but there are no guarantees we will receive it. We do love to hear from you though, and if you want to send us a message we encourage you to leave reviews on our Facebook page or send us a message in Instagram instead.

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